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Sony Ericsson Sync Does not work

Not applicable

Sony Ericsson Sync Does not work

Hi,

I have problems with using the Sony Ericsson Sync service, the tool in Organiser. Every time I press the icon, it redirects me to the website, where I have to fill in my username and password, but when I do that, it says - connection error.

P.S. - In the username field I am writing my email adress, because I do not have any. Am I doing something wrong?

Any help will be appreciated!

14 REPLIES 14
Jeff
Enthusiast

We recently completed maintenance on our login services. You should check again today to confirm you can login.

Not applicable

I tried again a few minutes ago, but it does not work, the message is - "connection error".

Just in case, I wrote the wrong password on purpose and it said the login failed because of the incorrect credentials - that means the username and password written on the first occasion is correct.

Johan
Master

I suggest that you check if a proxy might be disturbing your connection.

Menu> Settings> Connectivity> Destinations> Internet> Options> Edit> Options> Advanced Settings> Proxy server address> Delete any address.

Not applicable

I have posted as question the same problem....I have been folowing this post also.... I have tryed your suggestions and there are no proxy addresses...I am still stuck in the same "Connection error"

Not applicable

This option does not work, the same message appears.

Johan
Master

Do you know if this happens both when connected via Wi-Fi as 3G?

If not, check if it makes any difference while connected to a Wi-Fi network.

Not applicable

The problem occurs on both occasions.

Johan
Master

Then I would suggest that you try to reset the phone.

Menu > Settings > Phone > Phone management > Default settings.

After reset go to: Menu > Organizer > Sony Ericsson Sync and try again.

Not applicable

Sounds good, but resetting will delete lots of important data, which I will not be able to back up(App Data for example). If there is any way to save them, I will be glad to hear.

And is not there any other solution? Or is anybody able to sign in to SE Sync Service? Is it sure it is not a problem of SE itself?