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Screen problem!

Not applicable

Screen problem!

Is anyone here facing the same problem?

I just bought my x10 few days ago, then now only i found out there are few grey spots (look like cloud) at the bottom part of my screen. They aren't obvious though. Only getting more obvious if the background is white in color.
I need some suggestions, should i send it back to Sony Ericsson? Will they deal with it? Or just leave it be? (last option T_T)

1 REPLY 1
suze
Leader

Where did you get the phone from?  It would appear that certain phone carriers are more helpful than others, so it might be worth going back to your carrier/retailer if the phone is very new. 

You could send it in to Sony, probably worth a call first.  I think in your position I would want the call logged somewhere to say that you have noticed this on your new phone even if you don't have it fixed, cos if it gets worse you could be accused of mistreating it and it invalidating the warranty.  I read of one person that had a small imperfection on their screen and were told that it was due to too much pressure being applied and this was therefore misuse!!

A new product should be in FULL working condition and that includes the appearance of the screen.

I have no doubt that others will post their views however at the whatever point you feel your query has been answered, please mark the thread answered. Thank you!