Pictures on SD cards corrupted

[Sze]

Hello,

i have a very strange issue with my SD-Cards. Every picture on it appears only half rendered, or with yellow, grey, green wrong rendered pictures. It has no dependence on my picture viewer (Fstop). Pictures which i send on whatsapp are also grey, or half rendered. I only have the possibility to use the internal storage as memory.

I tried several SD-Cards, my last was a Samsung Pro Series, the first one a Sandisk Ultra. The issue still exist.

So what could be wrong here?

Regards

[Lord_viridis]

Try taking a photo in safe mode,
Does the same issue occur?

[Sze]

Yes, it does not depend on the camera.

Copied JPGs from my RX100 III have the same issues. Every picture on the SD-Card appears buggy, even thumbnails.

[Lord_viridis]

Hmm, it does sound strange.
You can try factory resetting it in Xperia companion, back up first.
If you still have this issue it may be a case of contacting your local support or exchanging the unit at the store you purchased from.

[Christofer]

Hi @Sze, I'm sorry to hear this.

Since you have already tested different SD cards I would suggest that you perform a software repair using Xperia Companion, as @Viridis already suggested. If that doesn't help you should contact your Local support team for more information on how you can proceed with this.

[Sze]

Okay, i will try it that way.

I also benchmarked the Sandisk Ultra with A1 SD Bench.

z5 Compact:

Read: 41 MB/s

Write: 18 MB/s

Xperia XZ:

Read: 10MB/s

Write: 18MB/s

Something seems to be wrong here.

[Christofer]

Feel free to keep us updated.

[arvin0926]

is your issue resolved? we have the same problem. no issue with photos being saved using the internal memory. some photos saved in my memory card appear distorted/buggy. embarrassing to be distorted/buggy images sending photos to friends via facebook messenger/whatsapp/wechat.

[Lord_viridis]

Try the methods above and see if the issue persists.

[Sze]

Hey arvin

I cant tell you something about my results yet, because i ran yesterday into a google security feature. Yesterday i changed my google password and my login method into 2 factor auth. I did not know that i should not wipe a device within the next 72h.

Of course i did it (Sony Software Repair)

The initial phone setup process requires, after a factory reset, a google account which was used before. Its impossible to skip the google login procedure, so i have to wait till sunday.

But beside the picture issue, my sd-card was very slow. I used to store my osmand (offline navigation) maps on the SD-Card, and the performance of the map rendering was very poor. My z5 compact was a way more faster.