p1i memory card 4gb problem.. please help..!

[#1]

last week, i bought a new m2 memory card 4gb for my p1i...

the phone can read that memory card, but one problem has been happen to my p1i..

the problem is, when i try to open my video that store at my memory card it can open it but only sound that

can be hear clearly meanwhile the video can't move smoothly... but the sound of that video can be hear smoothly..

i try to store the video inside my phone memory and then when i open that video again, the video can play smoothly in phone memory

only in the memory card the video can't play smoothly... the music and picture in the memory card is working fine only the video is the problem

all video can't play smoothly...

what should i do...???

is it phone problem or memory card problem...???

please help me...

i already feel like waste of money by buying this memory card, because p1i actually can support fine 4gb memory card...

only the video is the problem, anything else is working fine..

please reply and give me a way to solve this problem... thank you..

[Dr_Chris]

Why don't you format the memory card, reload the video clip on it and see if it plays smoothly.You need to back up all the data from your memory card onto your PC beforehand, because the formatting process will delete everything and hopefully fix the problem.I suggest you format the card with a USB card reader on the PC, although you can also do this in the phone.

[#3]

i already format the memory card as you say to me... but the problem still i have it...

nothing change when i format it..

i really confuse about this problem...

music, pictures and application that save in the memory card is okay and can open it fine

just the video is the problem... i don't know what to say...

please give me another way to solve this problem... i hope you can solve this problem..

please help me

[Dr_Chris]

In that case,it's very likely to be a corrupt/damaged memory card and I suggest you replace it.

[#5]

ok... firstly, i think like that too...

but just a few minutes ago.. i try that memory card in my mother phone...

everything can move fine... include the video...

is it my phone need a setting or my phone have a problem...???

i hope not my phone problem...

[Dr_Chris]

That's good news in a way, as it indicates that your memory card is OK.I would suggest that you use the SE Update Service (SEUS): Download the application to your PC and follow the instructions.If this doesn't work, try a Master reset but remember to back up all your data on the PC before you attempt either SEUS or Master reset.

[#7]

where can i found the master reset...???

i can't find it... please show to me..

[Dr_Chris]

Main menu--Control panel--Other--Master reset