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Jst used Update Service on my P1i & it now won't turn on

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Jst used Update Service on my P1i & it now won't turn on

Hi,

My P1i was a little glitchy so I used the update service function. My mobile no longer turns on and doesn't work anymore- any help is appreciated!!

Thanks

12 REPLIES 12
KrazyD
Contributor

Try running the update service again.

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Tried it- it jst tells me there's nothing to update and asks me to exit. The phone won't turn back on. Keypad lights up, but screen stays black...

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Usually there should be an option for reinstalling the newest firmware when experiencing problem.

Doen't appear this for you? o_O

How do you upate your phone? With the SEUS programm or any other?

KrazyD
Contributor

Yes he has used Seus.

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then there should be the "reinstall firmware" option when no new firmware was found.

What works to is using the PC-Suite -> Extras -> Phone repair

this reinstalls the current firmware, too.

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I used the Sony Ericsson Update Service via the PC Suite, but it's fried my mobile 😞

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hi!

I got the exactly problem whit my P1i, i made the normal and same process to reinstal firmware. Now i try to do the "phone repair" whit the PC suite 6, and i can't make the "phone repair update" download. Make download to 55% than appears this window!

I need help!!! PLEASEE!!!!!!!!!!!!!!!!!!

Best regards!!!

P.s. sorry my English!!

Message was edited by: o5carildo

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It happened with me also. The Sony ericsson support people said at the service center that the motherboard of the phone is fried. But I want to ask who is responsible for that. We just used the update service.. That is what SONY is all about... Please tell me if there is any method to recover my phone`s  software because it crashed this time and I`m not very happy with it.  Thank you in advance for your support.

Regards

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Currently dealing with the same issue for the last 3 days after perfect operation for years. I didn't use the update service when it happened and I didn't have the pc suite running. I put it in the cradle to charge overnight, it froze, then the flashing keyboard and that's the last time it started.

Tried the update service to restore it but it never finishes.  Fails every time.

When I do try to start it up while holding the 7 key, I get a flash of a blue screen and then back to the dark screen and flashing keyboard.

I do know that the computer recognizes the phone even though it looks like it's off but the suite does not.

If anyone gets their phone back on, please share! Crying_Face