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help me please

Not applicable

help me please

alright i have some troubles with my mobile network...

i requested to keep my old number when i took my Hi subscription.

until that time, i had a temporarily other number. when i had that number, everything worked fine, until i got my old number back...

all of the sudden when i tried to acces androids markes it came up with a server error or network error, and the same when i just went to a website.

when i connect to a WIFI everything works fine, but the mobile network seems to fail. I tried deleting all cache and setting, but it didnt work.

now when i woke up today i saw an error message telling me i had to re-connect with my gmail, but when i tried that it failed, telling me maybe the card in my simcard might be wrong for mobile networks or something...

now my question,  if i try a hard and soft reset,  will it work?  or does any1 have other suggestions?

1 REPLY 1
Dr_Chris
Champion

So, you ported your old phone number to your new SIM card and then you can't use the mobile network.Why don't you contact your mobile provider as it appears to be a network-related fault and not an internet access issue because, as you said, everything works fine over Wi-Fi.