Share your experience!
Ok, so this one is getting me mad!
File commander comes standard with Xperia device's.
It is my only way of accessing my storage and I can't delete it, just deactivate it.
Now I'm getting bombarded with advertisements in this app, pop ups and even loud advertisement videos starting poping up!!
It's a big shame that an app that comes pre-defined from a Sony device and it's fundamental for its usage bombards us with adverts!!
Is it possible to reach Sony on this issue? What can I do?! Imagine if IPhone had imesseger displaying adds?! It would be a shame! I paid for this phone and want clean basic apps!
Hi @André_Rangel,
Depending on which software you run it may not be possible to uninstall File commander.
If you have updated to Marshmallow, you may for example use Native explorer instead. Go to Settings > Storage > Internal storage > Explore. You can also choose to use alternative File managers which you may download from Google Play. Note that we do not offer support for any third party apps.
Still doesn´t solve the problem. It´s not right from Sony and they can´t have a pre-instaled software, which is essencial for the usage of the phone, with abusive adds.
I understand how you feel and I can forward this as user feedback. As I mentioned earlier you can choose to disable the app and use Native explorer, or download another file manager from Google Play.
Of course it has to be a free app!
And advert free either! It was a way of putting the ridicule the situation:
They are giving us an app, essential for the phone usage and are displaying abusive adds on it;
the same as if they put adds on the calls app; unacceptable.
Hi @Rangel96, I understand your concern but please note that the File Commander app is from third party, we are not the developers of it and therefore do not choose how their app works or if it's free or paid, we also do not decide if it displays ads or not.
I suggest getting in touch with the app developers of File Commander to share your feedback with them, and I'll forward your feedback internally as well.