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hello there. my name is milind.i bought sony ericsson yari on 20th december 2009. within 6 months of usage, there was a problem of display in my phone. i gave it for repairing/servicing. again i noticed the same problem for like 3 times and also faced the problem of front camera and it took the service centre around a month to get it repaired/serviced. this june, i have faced the similar problem for the 5th time plus the front camera problem. i went to the sony centre after a assessing the phone hey said i would be charged around Rs1400. i gave them for servicing and they said i would be given the correct amount to be charged within two days. i got a call after two days and they said the total cost of repairing and stuff would be around Rs3500. what i think is when it was under warranty they used to repair it and now since i have to pay everytime i give my phone for repairing they are replacing it with a new thing(whatever the problem is) i am not willing to pay anything because time and again i am facing the same problem and there is no gaurantee that i woudnt be facing it again after getting the repairing done. kindly see to it and please tell me the least sony ericsson team can do for me to help me. i have always been a huge fan of sony but this kind of service is really dissappointing me.

Johan

I checked with concerned team in your region and they could not get in touch with you when they tried but they have left you a message. So I think you'll have to take it from there.

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i have got no mail/message from the concerned team Johan

any alternate way you can tell me so that i can solve my problem.. got a call from the service centre and they said that my phone ahs been repaired...been charged Rs2555, but since i am not willing to pay anything because of lack of professionalism in terms of getting my phone fixed, i told them that i will collect it after a couple of days after talking to the sony ericsson team !!

can you provide me a specific number of a person whom i can contact directly to solve my problem ??

though i have provided my e-mail id, just in case sony needs it again :

[email protected]

Johan

I'm sorry but as I understand your phone is out of warranty. You'll have to raise this with responsible person in your region. I suggest that you contact your local support team and ask for the manager.

http://www.sonyericsson.com/cws/corporate/common/contact/phonelist