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Display problem

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Display problem

hello there. my name is milind.i bought sony ericsson yari on 20th december 2009. within 6 months of usage, there was a problem of display in my phone. i  gave it for repairing/servicing. again i noticed the same problem for like 3 times and also faced the problem of front camera and it took the service centre around a month to get it repaired/serviced. this june, i have faced the similar problem for the 5th time plus the front camera problem. i went to the sony centre after a assessing the phone hey said i would be charged around Rs1400. i gave them for servicing and they said i would be given the correct amount to be charged within two days. i  got a call after two days and they said the total cost of repairing and stuff would be around Rs3500. what i think is when it was under warranty they used to repair it and now since i have to pay everytime i give my phone for repairing they are replacing it with a new thing(whatever the problem is) i am not willing to pay anything because time and again i am facing the same problem and there is no gaurantee that i woudnt be facing it again after getting the repairing done. kindly see to it and please tell me the least sony ericsson team can do for me to help me. i have always been a huge fan of sony but this kind of service is really dissappointing me.

13 REPLIES 13
Josh
Contributor

By any chance do you have any case number for the previous repair. If you do give it to us and lets see the best we could do for you.

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i have again given it for repairs....i can provide you the following details Slightly_smiling_Face

Sony Ericsson Contact Center, Ticket: 90545372

(i have already mailed the SE team, i just got a mail asking me the following details. i provided them whatever i was asked for but there has been no further response)

Case id - ELS-206 ( the number on the job sheet)
IMEI no. 356817030837733
Service center address : Sony ericsson
                                   206, 2nd floor, Akshar Complex, Shivranjani Cross Road
                                   Near Apollo clinic, Satellite, Ahmedabad-15, Gujarat
Date of Submission -     21/6/2011

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please, somebody help me put here !! Slightly_frowning_Face

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why isnt anybody replying to my post?? what is the use of creating a disscussion/support forum if nobody is gonna answer...!!

Johan
Master

I'm sorry to hear. I have forwarded your info to concerned team in your region having someone to contact you regarding this.

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to which i am sure that nobody is gonna help or contact me...!!

Johan
Master

I ensure you that someone will contact you as soon as possible.

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i hope so Johan. though no response yet.

Anyway, thankyou Slightly_smiling_Face

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there is still no reponse yet Johan. tell me now what i should do !!