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Customer service problems...rally master pro error?

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Customer service problems...rally master pro error?

I downloaded Rally master pro for my vivaz pro about 3 months ago and could not get it to work since.  I was in contact with play now about this and sent them the java error message I was recieving.  They told me they were waiting for a reply from their techinical team after two weeks of not hearing from them.  I have now been waiting a further month (4 months after I started having the problem) and not heard anything from them.  I emailed them two weeks ago to ask what was happening, and still not a reply!  I am appauled at the customer service I have received, and I intend to take this further if I do not recieve a reply in the next week (I have emailed them again today).  Has anyone else had problems like this?

1 REPLY 1
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Hey i think you 1st update your phone software and then try to install the game.

I also lost the game Rally master pro on my vivaz pro. As PlayNow doesnot supprot in my country, i can't download the game. Can you tel me how to get that game?