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Cannot move data from phone memory to SD card

profile.country.fr_BE.title
Pieren
Visitor

Cannot move data from phone memory to SD card

Hello,

I'm running out of space from my phone memory.

When I try to move an app to the SD card I get the messgae "Couldn't move app".

Thanks for your help

14 REPLIES 14
gwhispererz
Champion

Hi, check if your SD Card has enough storage space.

profile.country.fr_BE.title
Pieren
Visitor

Yes, my SD card has a lot of free space.

gwhispererz
Champion

Restart phone and try again. The other option is to test with another SD card.

profile.country.fr_BE.title
Pieren
Visitor

I have restarted the phone, but it doesn't fix the problem.

gwhispererz
Champion

Are you experiencing this problem with all or only this particular app?

profile.country.fr_BE.title
Pieren
Visitor

With all the apps

gwhispererz
Champion

Any way to test with another SD card before proceeding to software repair.

profile.country.fr_BE.title
Pieren
Visitor

I tried with another SD card, but the problem persists

gwhispererz
Champion

Suggest performing a software repair with PC Companion, http://www.sonymobile.com/gb/tools/pc-companion/

Be sure to backup your data as this process will erase phone data completely.