Cannot change to front camera

[sajasyraf]

Hello, I'm using xperia mini pro sk17i for almost 1 year now, a few days ago I can use my front camera just fine. Note that I never update my phone to ICS, still using the original android 2.3.4. But today, I was thinking to play with my camera, the option to switch to front camera is nowhere to be found.

And here is my screeshot when I switch to camera :

I've been try searching around, and non of it solve my problem. So I try donwload an apps that use front camera from google play, and when I open the apps it said "front-facing camera not found. Using Back-facing camera instead.".

[Samuel1]

Seems like there might be some software issue then, if no apps can detect the front camera. Try resetting the phone software, it should do the trick if it's a software issue.

[sajasyraf]

Thanks, btw can you help explain how to reset the phone software and should I backup all my data ? If so, how to backup it actually ? And so this have nothing to do with the hardware ?

[Samuel1]

Naturally. Yes, you should back up the data you want to save. Photos and media are generally saved to your memory card so it shouldn't be deleted by a reset. If you have your contacts/calendar synchronized to your Google account they are also saved online and there's no need to back them up.

There are a lot of different backup software on Google Play, for example MyBackup which I've used myself.

To reset the phone you open up Settings > Privacy > Factory data reset. Do not check the box for erase SD-card if you wish to save this data.

[sajasyraf]

Dude, the factory reset does not help, it just make me need to restore contact, message and apps..

[Samuel1]

Well, in that case you unfortunately have to send in the phone to a service center, since there isn't much you can do by yourself.