Battery Dying Suddenly

[tanmoy1199]

after upgrading to 5.1.1 my Xperia Z1 often powering off by saying 0% battery despite having 80%+ charge. Is it a software bug or a hardware problem. Somebody please help.

[Christofer]

@tanmoy1199 I can unfortunately not access the picture through the link that you posted. To get a direct link to a file on Google Drive that you can share with anyone you need to right click the file in question, click "share..." and then click "get shareable link".

However, at this point I would suggest that you visit your nearest authorised service center to have your phone examined by a technician. You can contact your Local support for information about the nearest authorised service center and/or how to proceed with this in the best possible way.

[tanmoy1199]

Please check the link again.

[Izou1]

Hi there

I have the same problem, then you. I have tried all options, nothing happens. I think the problem is the battery himself (Memory effect). I will now change the battery, and hope this will fix my problem. I will do it, because my authorised dealer (Swisscom) wants 450 dollars from me to repair (New Battery 12$, Glue 3$), because the warranty (two Years) is over since 4 Days! That's ridiculous!

Cheers, Izou

[Christofer]

@tanmoy1199 Sorry, I still can't access the link. Still, I do suggest that you contact your Local support for information on how you can proceed with this so that your phone can get examined by a technician at an authorised service center.

@Izou Sorry to hear that. You could contact your Local support to see if they might be able to assist you further in this matter.

[tanmoy1199]

@Christofer look at this

[Christofer]

That does look strange. Like I mentioned in my previous reply I do suggest that you contact your Local support for information on how you can get your phone examined at an authorised service center.