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Lock screen

Arturitu
Visitor

Lock screen

I got problem with Lock screen this problem is that when i try to unlock my Phone something like on this Photo shows and i need one more more move to unlock it can someone help plx. I dont want to reset my phone. Its some kind of ad and Its really annoing. Even when i unlock phone with fingerprint this happen.

Screenshot_20190331-194749.pngNv7DY7M

1 REPLY 1
Daniel1
Visitor

Hi @Arturitu, let me see if I can help you out here. 

It seems like you have a lock screen from a third party application as this is not how it looks as standard in the Xperia XA2. 

And these third party applications have a tendency to show commercials if you don't pay for the application. 

In this case i would recommend you to contact the developer of the application that you are using to get more information if you can remove the commercial. 

Let me know if there is anything else i can help you with.