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Can't receive text messages

rr0812
Visitor

Can't receive text messages

I have seen several other reports of this issue but not an adequate reply with a solution.

1. I can send text and MMS

2. I can make and receive calls

3. I cannot receive text or MMS. 

4. I have tested this with people on the same operator network and off. 

5. I have removed my sim card and restarted the phone once replaced. 

Any suggestions are welcomed. 

2 REPLIES 2
MERICAmade
Visitor

I'm having the oddly opposite issue. I can place and receive calls, receive text but cannot send text at all. "Cannot message with ATT, error 38"...

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Uliwooly
Expert

@rr0812  @MERICAmade 

Try this 

settings > Network & internet > Mobile network > Advanced > Access point names > tap on the APN > scroll down > Bearer > set it to Unspecified and also under APN Protocal set it to IPv4/IPv6