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After oreo update my XA1 plus

Arcean
Visitor

After oreo update my XA1 plus

After Oreo update I'm facing many issues.

Specially in every 20 seconds my phone stop working and showing this error

System process isn't responding.

I'm pissed off. Please help me guys.Screenshot_20180403-213926.png

Tags (1)
18 REPLIES 18
sushant1
Visitor

This is terrible service from Sony..Didn't expect this!

It shows process System not responding every now and then !

Till now, no update for this has been released.

Worked perfectly in Nougat..

I cant understand as to why did they release the update when it was not stable!

KiranAK7
Visitor

Try this

Settings>apps>apps info>click-on-3dotmenu>show system apps>find&open app named "system ui ">tap on storage>clear cache>done.

Do the same for app named "android system" and check if issue still persists

zomebody
Visitor

I have visited SONY service center. After week of "repairing" of my phone, no any promlems detected..

It is very very deplorably..

DennT
Visitor

I am experiencing the same issue with my XA1 plus also. Every now and then it hang n shows Process System not responding. I have been using 3 Sony phones since Erickson days n this is truly the worst I have come across. I just got this phone beginning of this year and I already face so much problems with the battery charging, phone switching off by itself and now this. Gosh 

Estep16
Visitor

Hi everyone, I just purchased an XA1 Plus for my girlfriend and then read about all these problems with the Oreo update. 

When I got the phone yesterday, I first did the 3-4 updates until the latest Oreo version. This was even before I put any sim card or memory card in the phone.

Then I used Xperia Companion to do a software repair/factory reset. This is key, I believe. If you haven't done a repair through Xperia Companion, I think you need to try.

I can say so far that I have not seen any "process not responding" errors, and the phone feels fine. I will monitor her battery life to see if it meets expectations.

Hopefully Sony will release a future update that prevents these issues from manifesting for upgrades from Nougat, previous versions. But until then, make a backup of your stuff, update to the latest Oreo version, then do the software repair through Xperia Companion, and see if this solves your problems! 

zomebody
Visitor

Everyone here did the repair by the Xperia Companion and it did not solve the problem with System unrespounding. For what purpose you turn your message to all topics here???

Jaffafa
Visitor

I had the same problem. I went into safe-mode and now its gone. 

zomebody
Visitor

I went into safe-mode ten times. Every time the system unresponding appeared on next day after this. Nothing of this forum's advices did not help.

Sony support recommended make reset ones more and do not install any applications, and use the device without applications. What a great idea! 

alirezahar
Visitor

hello

I think updating xperia assist and support apps via google play will resolve the problem

if you check google play you will be notified for new update of xperia assist, just update it, excute it and activate smart cleaner restart phone

it is about 2 weeks I haven't seen this error hope not to see again