Hi All,

Firstly allow me to apologise for the problems caused when you updated your firmware using A64E_1065, this was an error in the file and we are working on a new version to correct this.

Unfortunately I am not in a position to give an eta on the new software's availability, but if you take your Receiver to your local Sony Regional Authorised Service Centre, they will be able to recover it to a working state, albeit with an early version of European software. (Please note there may be limitations to some functions such as Shoutcast)

There will be no charge for this service.

You can locate your local Regional Authorised Repair Centre by entering your postcode here http://www.sony.co.uk/support/en/repair/asc and selecting List View, or by calling 0844 8466 555.

Kind Regards

John Cobb

Sony UK Techical Support