This is a breakaway thread from my earlier vTuner post which I hope will get better exposure here. Hopefully someone from Sony will see this and realise that the vTuner issue is now having a knock-on effect rendering other features of our devices inoperable.

For owners of the Sony STR-DN1040 Receiver (other models may apply) you will likely know that since the vTuner issue arose earlier this summer our SEN button on the remote control has now become obsolete for some owners and worthless to others.

Here in the UK we have just two SEN services, 'vTuner' & 'Music Unlimited'. However since the later is a premium service costing £9.99 p/month it is way too expensive for some. Likewise the suspension of vTuner has rendered my SEN button pretty much worthless either way.

However, those customers living in other parts of the world and who only have the one SEN service 'vTuner',  will now know that SEN button is now completely obsolete on your device.

As the SEN service was an advertised feature on our devices and no longer works I am therefore appealing to Sony via this post to compensate customers for the loss of the vTuner / SEN service and to provide free access to Music Unlimited on all STR-DN1040 models worldwide.

If you have a different model and can no longer access any services on SEN please update this post accordingly.

Thanks

The User Manual is your friend..., seek forth and ye shall find answers. Can't find any? Join the club, we have all the answers here, occasionally they're even right! Dr.Slinky McVelvet - Inventor of the word 'Mellifluous' - 30.12.14