Hi everyone

Just wondering if anyone else has had issues with the waterproof mp3 player?  

I have had mine a grand total of 3 weeks and today it's decided to stop charging and is not being recognised properly by my PC regardless which USB port its put in 😞  I work in IT so not a newbie to the Device Manager, driver situ.  

Tried the Sony Chat support who just directed me to the articles I'd been trawling all day.  Then, was told to email service and repair and so far the page has been loading after hitting send for approx 15 mins now so I don't even know if that's gone.  Whilst registering, the form completion message was even half off the page!

Loved this product but now, unexpected failure of the product, basic level support and a questionable website have started to taint my experience 

Any advice from anyone suffering a similar fate would be much appreciated. 

Many thanks

Charlie