Who Me Too'd this topic

NickH123456
Explorer

KDL-32w654a lost apps, Netflix, Iplayer etc etc

Had this tv for only TWO days!

 

Worked fine on day one all apps working. Even managed to watch Breaking Bad on Netflix and was well happy with my new purchase.

 

However day two of purchase was different. Netflix and pretty much all the other apps dissapeared! Still available in history but unable to connect. After lots of resetting my router, trying wired and wireless connection, checking firmware, etc etc it still doesnt work.

 

I work in IT as a consultant and have over 20 years experience so frustrating when you phone Sony and have to repeat all the steps you have done yourself!

 

Am I alone here? Very frustrating as I've only had the TV two days and now questioning my purchase!

 

Any help would be appreciated. Is there a problem record for this issue that Sont could post actions/updates and be a little more transparant about what is being done to fix this issue. Thanks

Who Me Too'd this topic