HELP -How to factory restore (XP and Hard Disk problems)
Can anyone help as I am experiencing problems with my Sony Vaio VGN-FS415E.
1. I had problems with XP as my laptop would not boot.
I used a XP repair disk to access Windows.
2. I then downloaded all the drivers and utils from sony however i now get the following message.
A problem has been detected and windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: SonyNC.sys
The driver is attempting to access memory after it has been freed.
If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.
Technical Information
*** STOP: 0X000000D5 ( 0x87922FB4, 0x00000000, 0xF874F8EB, 0x00000000 )
*** SonyNC.sys – Address F874F8EB base at F874F000, Datestamp 3933a50b
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
Please Help,
Paul
