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Clicking harddisk sound FE11S sequel

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Carelino
Visitor

Clicking harddisk sound FE11S sequel

Now just like a lot of Vaio FE11S users I had the clicking sound where my hardisk is. People who suggest it is the hardisk working, please save me the trouble of telling 100 times it is not the harddisk working sound. I had enough laptops to know the difference.

DOWNLOAD CLICKING SOUND

Now what I would like to know is if there has been anyone who send his/her laptop to Sony back to let them check it out. If yes, I ofcourse would really like to know what sony told you or what you did eventually. It seems to me nobody knows the solution. I did call sony and told them everything about the problem. They said it was something wich is new to them. I gave them the club-vaio link where people posted about the same problem. This coming week I am going to send my laptop to sony, this clicking sound disturbs me a lot.

I know that there are previous threads about this Old thread about clicking sound link , but I wanted to post a sequal where people could post their experience and opinion. Please don't suggest me to open up my harddisk or laptop, and once again it is NOT the harddisk working sound.

What happens: "The hard disk makes irregularly a clicking sound which is pretty loud two. Most certainly is not a working sound. It sounds like something is hitting the plastic of the laptop or something else. When I shut down my laptop and restart the sound is gone for a while." I personally think it has something to do with the reading arm. The clicking sound appears always when the laptop is not working. It's like when the harddisk is not working it cant get into the resting position, and keep on trying. I hope sony is going to spend serious time on this problem, especially it seems to be a common problem.

Important suggestions and remarks of others:

hard drive is made by fujitsu & they have a diagnostic software tool on the fujitsu web site & when i ran it, the program said no hard drive found on laptop, i spoke to fujitsu & they said i should wait for later version of software to come out, which i will do! anyone who goes to fujitsu web site, the version i tryed is 6.40

This is the response I have received from Fujitsu regarding the issue: We connected this drive MHV2160BT to our analyser and installed Windows XP Pro, we did not hear any obvious clicking noise unless you place your ear next to the drive so it is very quiet even though this does go into sleep mode at around every 4-10 seconds (idle). I would investigate if you can further into the specifications and configurations fitting of your Sony Laptop.

448 REPLIES 448
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Carelino
Visitor

Well I recently bought a new Vaio Laptop. FE31M. No clicking untill now :laughing: knock knock on the table just to be shure. I have to say the FE31M is an improvement compared with FE11S .

Hope for all of you you'll find a real solution.

Seawit
Visitor

I may have found a way to avoid the clicking noise without flashing up the HD firmware and without using SMART config programs, but i need to give it some time to see if it as disappeared for good. So far i've been running almost a month without hearing any kind of clicking noises. I'll post the solution if it turns out to be really effective. I will only be convinced after, at least, 3 months without hearing them. :slight_smile:

Phazer2007
Visitor

Wow, I thought there would never be a thread on this and low and behold there is! Carelino thanks so much for this thread (huge thread enall), I have a new FE31H and its started clicking every 5 seconds :cry:

Going to give support a call tomorrow and hopefully get this fixed, probably will have to wait till after christmas though.

Resonate
Visitor

Click Click Click Click

bedrock
Visitor

I flash the firmware from version 13 to version 14 using the file provided earlier in this thread, i haven't had any cliking since.

but i am gonna buy a 5400RPM drive soon, after christmas anyways

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bedrock

Phazer2007
Visitor

I flash the firmware from version 13 to version 14 using the file provided earlier in this thread, i haven't had any cliking since.

but i am gonna buy a 5400RPM drive soon, after christmas anyways

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bedrock



Anychance of posting the link bedrock? I've had a look for it but this thread is huge, maybe im just being lazy but if you would be so kind as to repost it that'll be a big help :slight_smile:

Corwin
Visitor

I've got the same problem with my FE21S. I've listened to your WAV file and it sound exactley like this and it drives me crazy - seeing myself throwing this f***ing notebook at the wall! Changing from small battery to the bigger one didn't help and up to now I didn't find any solution in the web. Anyway, this is only one reason I will NEVER again buy a Sony computer. The only good thing about their notebooks is the display.
My advice to Sony: Stop building computers and stick to you Hi-Fi & TVs!

A very angry Corwin.

pedro_s
Visitor

Got a FE31H today and also having the clicking sound problem - it seems to use a new hard drive though - a Toshiba MK1234GSX

bedrock
Visitor

If it is a different drive, then stay clear of the firmware file posted above, this is fujitsu specific microcode.

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bedrock