Another vista upgrade problem vgn-sz3xwp/c

[chippers]

Hi all, I dont know much about computers. I just got a sony vgn-sz3xwp/c with windows xp professional edition. The assistant sold me a Windows vista home premium update to go with it. When I tried to install it, it said I couldnt use the upgrade function but had to do a clean installation. Can I clean install the upgrade then install all the programs that are currently with XP professional edition or do I have to get the vista business upgrade, which it says will work.

Thanks for any assistance

[Thalamus.]

Hi Chippers,

Welcome to Club vaio,

As you live in Switzerland, I would have expected the retailer to have mention that if you bought a new Vaio between 26 October 2006 and 15 March 2007 that you could claim a free Vista express update..

See here..

[rgoggy]

did you start the vista installation wihtin windows xp? if not try this.

because upgrade ist only aviable when you start the setup in windows running

[chippers]

Thanks for te replys. Thalamus I brought the laptop at Londons heathrow airport. He didnt mention anything about free upgrade. Thanks for the site will try and get a free upgrade there. Paid 130 pounds so keen to get it working not throw it in the bin. rgoggy I tried that but when I get to the option of upgrade or clean install it says upgrade has been disabled and I cannot upgrade from windows xp pro to windows vista home premium. I can upgrade to vista business,enterprise and ultimate.

[Thalamus.]

The assistant sold me a Windows vista home premium update

I don't think you can upgrade from XP pro to Vista Home premium, as far as I am aware you can only upgrade to the same or better version..

Hopefully you can claim the free Vista Express Upgrade..