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Sony Bravia KDL32WE613 info bar appearing every 30 seconds

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cptaverage
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Sony Bravia KDL32WE613 info bar appearing every 30 seconds

on my sony bravia KDL32WE613 i have an info bar telling me the input device appearing every 30 seconds. i can't find anything in settings or the manual to disable it, i have the tv set to factory defaults and the system is upto date on the latest software. i've had the info bar appearing every now and again for some time (when the output wasn't being switched) but nothing to intrusive now it's making it pretty unusable as i have the tv setup to my pc to use a monitor, it's connected via hdmi. i've tried numerous cables included brand new ones and still having the same issue.  is there anyway to fix this? i have also tried disabling the sound in the pc settings from the tv, disabling realtek audio as well to see if this solved it and i've seen some threads for other model's where this has fixed the issue. the only external audo device i use is headphones, i don't have any speakers or anything like that setup. 

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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

Please follow the steps below, to turn the info bar off: 

 

  1. Press the [HOME] button on the remote control
  2. Scroll down to 'Settings' and press [OK]
  3. Select 'Channel Setup' and press [OK]
  4. Scroll down to 'Info banner' and press [OK]
  5. Select 'Off' and press [OK]

Let me know if this resolves the issue. 

 

Best wishes,

Sean