My Sony Bravia cant connect to Internet via WI-FI

[sashoiliev]

I have Bravia KDL-40EX520 and its WI-FI ready. It has WI-FI adapter pluged in it. When i connect it to my home network it shows that there is not access to internet. This is happening from 1-2 months ago, before that it was connecting to internet properly. I changed my router's settings many times but without result. Please, help

[Anonymous]

Hi there

Can you confirm that you have plugged the Wifi dongle into USB port 1 (the top one)?  If so, have you tried using the brake-away extension adaptor, and move the dongle slighly away from the TV ?

Can you also confirm how many "bars" of wifi signal strength you have (any less than 3, it generally doesnt work)

Cheers

[sashoiliev]

My adapter is in USB-1. The signal bars are 4, because my router is next to the tv. This problem is from 1-2 months and i think it may be from one of the automatically updates.

[Anonymous]

Hi there

To be honest, if your router is next to the TV, I would advise connecting the TV to the router with an ethernet (LAN) cable instead of using wireless.  You will get a much more stable connection anyhow. 

In regards to the wifi, you could try a factory reset of the TV?

Cheers

[uomo68]

Dear all,

when i try to insert the password (NUMBERS) using my remote control (RMT TX100D R) to connect to my wifi hot spot i have no action. Stay at the same position. (All other devices connect to my wifi hot spot no problem).

I select back to reinsert the passord many times.After finishing  writing the password i select  ok (the middle buttom) but with no reaction!

Any syggestions?

[Anonymous]

Hi there

Does an on-screen keyboard pop up?  If so, just use the arrow keys on the remote to highlight the number or letter and then press ok to select.

Cheers

[uomo68]

Hi Quinnicus,

thank you for your answer.

No there is not any on-screen keyboard pop up!

When i select the wifi hot spot i see the second page for the password. when i write the password (points) no reaction when i press ok!

😞