Share your experience!
I cannot use anymore my remote control and also the control buttons on the TV are not functioning anymore.
The only button that works on the remote is ON/OFF
The TV set is 6 weeks old!
Please help
Hi
Do your have the option to add an external wireless keyboard? Or remove one from a PC and check if some functions work.
If yes, then try to perform a factory reset:
http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/related/1
Also check batteries contacts or replace the batteries on your remote with new alkanine ones.