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KD-65XG8096 problem will 4K screen keeps going on and off

profile.country.GB.title
Barr95
New

KD-65XG8096 problem will 4K screen keeps going on and off

Hello, I’m having problems will HDMI 2 when viewing in 4K. The screen keeps refreshing going on and off. It only happens when I have my PS4 or Apple TV playing and it keeps going on and off. 

The 4K cables do support 18gbps speed so I know they are good but it only happens when I’m in fully 4K HDR 

 

Anyone els had the same issue ? 

Thanks  

1 REPLY 1
profile.country.DE.title
Peter_S.
Genius

Hi,

 

Did you set the input to advanced format in the settings menu?

https://community.sony.co.uk/t5/how-tos-faqs-tvs-home-cinema/tv-basics-ports/ba-p/3694304

 

Cheers

Peter