Join now - be part of our community!

BBC News not found

SOLVED
Ianls1
New

BBC News not found

I have been using my KDL-24EX325 for a few years now and a few weeks ago the BBC News features suddenly stopped working. When selected it comes up with a white screen saying URL not recognised.

 

I have tried all the normal things with reboots,  updates etc but with no luck and I cannot see any thing in the news or web to help me. I KNOW the internet connection is fine as all the other options work including BBC iPlayer, it just seems that the News feature is broken.

 

Can anyone help or am I condemed to watch Sky News for ever more - urgh!

11 REPLIES 11
profile.country.GB.title
daveyh64
Enthusiast

Are you aware that the thread you are responding to is over ten years old.

The original posts are from January 2015.

 

profile.country.GB.title
LightFoot
Specialist


@DanLeo4 wrote:

It sounds like the BBC News feature on your KDL-24EX325 is having a specific issue. Since other services like BBC iPlayer work fine, try clearing the app cache or resetting the TV's network settings. If the problem persists, it may be due to a change in the BBC's streaming protocol or a firmware issue with the TV. You might want to contact Sony support for further troubleshooting.


Hi @DanLeo4   It is always worth looking at the posting date. The world has moved on from over 10 years ago 😀