Yellow tint

[Steve1970]

Anyone else have a yellow tint on their display?? I have it quite bad on the bottom of the display and both left and right hand edges of display running from top to bottom. Is it possible with a firmware update that this issue could be eliminated. J had read on one forum that ICS update SHOULD solve it. Something to do with the colour calibration. I have also heard that it could be to do with colour temperature of screen,  or the glue that was used to put display together.

Any advice would be gladly appreciated as this is ruining my experience with this device.

[Ozgur]

I have to same problem.. I called sony service on TR but anyone cant answer.. I start the live that problem 2 days ego.. Now I cant reach responsible costumer service in TR .. What can I do?

[YGK]

Guys,

I think quite a lot of you people are missing the main problem.

Even though it is mentioned in the earlier posts (there are even comparison pictures of a demo handset screen and of one that is replaced), I want to stress out one fact once again.

My advantage is I have purchase 2 of this handset, one for me and one for my wife. So, OK, the new replacement (which in fact is not replaced, my wife's xperia was a newer version, so came by default like that) displays the whites more yellowish, or warmer. Ok, I can live with that. Even though when I compare it to my screen (which gets the yellow tints when the phone gets warmer) the white is so fresh and so cool. But OK. Yet, when we compare colors, especially now with the new ICS, the purplish background on mine looks like greyish on my wife's display. Therefore, I hesitate to replace my screen, as the colors on my handset are just so vivid and perfect, I do not want to comprimise from it - yet there goes the yellow tint!

I do not know what to do, but if you ask me, that is unaccapteble. What they do BTW FYI is that they alter the display in a way that your ENTIRE SCREEN becomes the Yellow Tint! That's why you cannot see the yellow tint anymore. OK, it's just my guess, but you would understand what  I mean if you compared 2 handsets, the yellow tint on white background is just like the normal white of a replaced screen.

I am just so disappointed by Sony unfortunately..

[Pmac2k]

My phone was swapped on the doorstep but as I do have a comparison to go by (as I also have a samsung galaxy sII) There was no disernable change in the colour temp of my 2 phones, both my Xperia phones had good vivid bright colours all except for the first one showing a yellow tint (and actually a very odd colour when you used a cyan or magenta full screen image.  Neither of the phones came close to the very cold SII nfc I have, its colour temp is very clinical.  However as I'm back on the forum I thought I should update and say that still with a great amount of punishment from the likes of GTA3 and Shadowgun I still have no tinting issue... I do have a signal issue but that is mostly due to O2 uk having dropped off the face of the earth this afternoon and a 'small number of customers' (where have I heard that before???) getting 'No Service'.  The number is so small they have crashed the knowledge base site, the customer services numbers come back busy and intermittantly the status.o2.co.uk site isn't too swamped to give you a glimpse!  Yay @O2 that must be a very small number of customers

[#5]

Hello everyone guys, I would like getting a clear picture about the display of XS (well noted), affected by yellow tint. As I am reading that people have different position about the new display repaired, I would like to known if the new one are like the original, in terms of quality, colours and brightness. As far as I understood the latest displays are made by Sharp and someone reported that the quality is worse than the original one... Is possible to have an official reply on this? Thanks in advance.

[Bearings]

My experience after the screen was changed is different. Tried to understand how tft LCD was produced and learn that mainly there are 2 types - yellow base or blue. Yellow base tends to give a richer deep colour and blue ones whiter white. Apple users are aware that iPhones from different batches uses different screen type, So not alone here.  My replaced screen is yellow based and under certain lightning condition it appears yellow if background is white. However once in outdoors the display is brilliant! I recommend to replace the screen as it should come from one source.

[YGK]

I tried to explain it but I will say it again. Overall, I cannot say the repaired display is of bad quality. But what I personally think is that it is not as good as the older screen by means of color saturation, vividness. I mean it is not just that WHITE are WARMER or YELLOWER. If it was only that, I wouldn't say a thing. I am not saying it is not bright,sharp or high-resolution - it is. But the perception of colors are totally different and in my opinion relatively worse.

I am putting my Xperia S next to my wife's. One is the repaired one, the other one is the old. I open the settings menu on both (we have Android ICS 4.0 on both). On the old screen (which gives the tints when it's warm) displays a nice dark purple / purplish color. On the new screen it is not purple what so ever - you can even argue it is greyish. And that my friend, is what is hard to accept.

[Ozgur]

I don't want to replacement my screen I want to change get new one Xperia s this not my mistake why Sony don't want to understand it. Or I don't want change at all.

[#9]

I send in my Xperia S in for repair at the end of June because of the yellow tints problem. Now I was told the phone is totally dead and Sony refused to repair it due to "Illegal unlock". I don't know what happened to the phone but Sony wouldn't be responsible for their poor quality of product, even they promised that: http://www.xperiablog.net/2012/03/31/sony-mobile-provides-official-response-to-xperia-s-display-issu...

[MarlonUk1]

what do they mean by  "illegal unlock"? rooting and or unlocked bootloader?did the phone die during their repair?

[#11]

I'm not very familiar with the software things. But when I send it in, it's still working but with serious yellow tints around the screen. The first week, the repair status is "in warranty", this week, after I made a phone call to follow up the repair status, the repair status changed to BER. The report is here:

Status :              Quotation Sent - Awaiting Answer             Warranty :             In Warranty but BER

       Customer fault :             display - broken (scratched/broken/dust)

       SBE fault :             display main - no display

I was asked to pay £10 to get the dead phone back, or Sony will destroy it.