Xperia X2 hangs on windows logo

[Jim-fox]

I had this on my shelf for some time.
Yesterday I tried to use it and It seems to have a problem. It will stuck on indows logo. (is it possibe that its windows is gone!)

I tried the sony site and the Xperia X2 is gone.
So is it in any way possible to resort and make this puppy working again.
Please be kind as to provide link or some steps as to how I could go about it. ( I am fairly new to this family of phones. I moostly done bussiness with android phones)
Thanks and hope for the best

[Phy]

You can try repairing your phone with Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/

[Jim-fox]

they say I need a rom. does that Pc software take care of that?

could you tell me what exactly  repairing my phone with that entails?

thank you

[Phy]

Yes, it will reinstall the latest update

[Jim-fox]

could you help me. How exactly should i work with the pc software?

[Jake-SonyXperia · Accepted solution]

Hi Jim-fox,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Here are the instructions.

1. Before you start you have to download the PC Companion software from PC Companion
and install it on your PC.
2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.
Note! For some models you will be prompted to do a backup prior to the update and then restore.
3. Install and open PC Companion then select Support Zone.
4. Phone Software Update.
5. Start.
6. Repair Phone
7. Continue
8. Accept data removal
9. Next
10. Wait for prepare
11. Select Phone
12. Follow the connection steps