Xperia V does not receive incoming calls in standby mode

[bambim]

Using my Xperia V 5 days. Today found that it does not receive incoming calls in standby mode. I face no problems when the screen is unlocked. But in locked mode (the screen is off) I can not receive incoming calls (missed 12 today). The calling person just hears "the subscriber is swithed off or outside the coverage area".

All updates are complete, latest versions of software are installed. Android 4.1.2; connection module 8960A-AAAAANAZQ-3003032-56; core version dated 4 June 2013; installation 9.1.A.1.145

Please help in solving the problem.

[Alexander1 · Accepted solution]

Do you experience the same problem if you start youe phone in safe mode? 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Also try to change the network mode from LTE/WCDMA/GSM to WCDMA/GSM under settings > more > mobile network > network mode. Restart phone and try again. 

[bambim]

Thanks. Swiched to WCDMA/GSM mode. Looks like this helped. I have no problems for 1 week.:smileyhappy:

[HakonHero]

Glad this worked out for You... Have had the same problem, one of many problems actually, and if You ever need to use the warranty Sony means that these kind of problems is not covered by the warranty. Buy Samsung the next time is the best advise I can give...