Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

[ExTaCy1337]

Hello guys, I have the Xperia tipo dual. and I have a problem, my proximity sensor is not working or maybe it doesn't exist, some sites says it has but my phone on the *#*#7378423#*#* (This menu or something similar) Proximity sensor says "Not Detected" , Does it have or not? Because if it doesn't I must get a new phone :smileysad:, always in my calls I press buttons, mute the call, and everything, sometimes hang it up, because the screen doesn't go off.

Please help me up 😕

[Uliwooly]

that's the Service Menu, what does it happen when you test your proximity sensor? post a screenshot

screenshot = press and hold volume down & power for 2 seconds

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[ExTaCy1337]

I've already told you but if you want a screenshot ok

It says not detected.

Why does this happen?

[Uliwooly]

repair it with SUS if that doesn't do it, then take it to a sony repair center

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[ExTaCy1337]

I've done it and I saw that I made a mistake, when it still says "Not Detected" but when I put my hand over the sensor it says "Detected" XD.

I thought that it says the proximity sensor is not detected on the system.

So now I know the sensor is working whenever I put my hand, but on calls the screen never goes black

What's the problem? 😕

[Uliwooly]

lol, then it does work, when you press those keys while making calls do you keep the phone next/touching your ear or in a pocket?

[ExTaCy1337]

I've tried covering the sensor with my hands my ear the table my legs, everything the screen doesn't go off it's still on but on the service test it says detected when I put my hand 😕

[Uliwooly]

the screen only go off during a call

[ExTaCy1337]

Yes I know! The problem is that the screen doesn't go off during a call and I press buttons while in call with my ear

[Uliwooly]

that's a bit odd. try a different Dialer app from the market. you should take your phone to a Sony repair center.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522