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Xperia T3 - charging problems

SOLVED
DanteGamer
Visitor

Xperia T3 - charging problems

Hello. My problem exists since about a month. I don't have a clue what may be the cause. Więc I put my charger into the phone it doesn't charge. What i have to do is to put it in a specific angle and lan the phone in such way that the całe must be pulled forwards, in the screen' direction. But I would bet it is rather a physical issue, because in addition to that the cable falls out with onlu the force of gravity needed.
My question is - what could it be? Should I try to open the phone by myself or to give it to an unauthorised service (I don't have access to an authorised one)? In advance - thanks for your help, I appreciate it Slightly_smiling_Face
PS. Sorry for my English, but I truly believe you will understand what I have to say Slightly_smiling_Face
1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

Sorry to hear about your phone.

I recommend that you first try another USB-cable to check so it's not the cable causing this.

If the same thing happens your phone needs to be repaired. I would not recommned that you try to fix it yourself or let an unauthorized service location do it.

Based on your account, you're located in Poland? If so, you can order a repair directly from www.sonymobile.com. See this thread for more information: http://talk.sonymobile.com/t5/FAQ/How-to-get-your-Sony-Xperia-product-repaired/m-p/991374

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4 REPLIES 4
Rickard
Master

Sorry to hear about your phone.

I recommend that you first try another USB-cable to check so it's not the cable causing this.

If the same thing happens your phone needs to be repaired. I would not recommned that you try to fix it yourself or let an unauthorized service location do it.

Based on your account, you're located in Poland? If so, you can order a repair directly from www.sonymobile.com. See this thread for more information: http://talk.sonymobile.com/t5/FAQ/How-to-get-your-Sony-Xperia-product-repaired/m-p/991374

DanteGamer
Visitor

Oh, I feel so stupid now, changing the charging cable actually worked, there's no problem at all. I thought it was a socket problem and I panicked, before thinking of trying to do a simpliest thing 😕 Thank you a lot, greetings Slightly_smiling_Face

Rickard
Master

Glad to hear that issue was not in your phone and that it works now Slightly_smiling_Face

xperia_user6678
Visitor

I had the same problem....i changed my cable too..