Community

Uliwooly

This thread is for T2 Ultra users to report any bugs after lollipop, before you do so, try the following:

If your battery drain faster or the phone seems slower or apps are crashing, it'll be wise to reinstall lollipop with PCC

even better if you update deleting all the apps and settings, keep in mind that by doing so, you can not use the backup & restore app to restore anything.

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

This thread it's not to ask when is the update going to be released in your country and/or carrier network. you can read about it here

http://talk.sonymobile.com/t5/Software-Updates/Android-5-0-When-are-we-getting-Lollipop-Which-Xperia...

xavinux

Hi @Amans

So if your device works fine in safe mode, rhere is an application you have installed that causes the issue.

Will be at disposal for any question.

Best regards,

Rami1970

In another worlds, this phone works only in safe mode and is not capabale of installing third party app inside it !!! This is the massage from Sony !!! I'm sure by law we can do something with all this NONSENSE !!! Why on earth older phone can run third party apps without any issue and this crab can't ?!! I thought this phone price is reasonable but after using it I realized that it is vary expensive phone ...

xavinux

Hi @Rami1970

There is an app that is generating the issue, so you have to uninstalled it and installed it again.

This doesn't mean that you can't run third party apps.

I hope can be useful.

Best Regards,

Shivam15

Pls help me...the phone is hanging frequently.The apps also
are crashing... What to do...

xavinux

Hi @Shivam15

You can try boot your device on safe mode like this to see if the issue persists:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Also I suggest you to first run a backup of the device information like this:

http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

Then try performing a system repair using PC Companion:

http://support.sonymobile.com/gb/tools/pc-companion/

This will factory reset your phone and erase all data. You might need tocharge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device). Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process. If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP.

I hope can be useful and I'm at disposal for any question.

Best Regards,

Uliwooly

Pcc will smooth things out

s4alon

Tried factory reset and clear internal data.
Make performance better. But can someone enlighten me for the lag ada music player ?
It just stop playing for a while and then resume again.
Weird though.
Also any update for this phone regarding stagefright issue ?

xavinux

Hi @s4alon

Have you try to boot your device on safe mode to see if the issue persists ?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

I hope can be useful and I'm at disposal for any question.

Best Regards,

Jaswanth80

Hi team
My xperia T 2 ultra dual is becomes very slow and some time it's strucks.. I am sure after the latest update I am facing this issue.. Please help me out...