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Xperia T just keeps restarting!

SOLVED
Lokomotiva_KG
Visitor

Xperia T just keeps restarting!

Hi,

I have updated my software to 4.3 two days ago and since then phone is restarting every minute. Tried to use update service to repair and It started working well but the day after again the same situation. Could you please advice what should i do?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

Yeah,the old SIM could have been damaged.good luck!

alexdon

View solution in original post

52 REPLIES 52
profile.country.RO.title
_alexdon_
Expert

Boot your phone in safe mode and see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon
Lokomotiva_KG
Visitor

Thank you for advice. I did it and nothing happened. My phone is still restarting. Do you have any further advice or you suggest to take phone to official service partner?

Thank you.

mikethebike
Visitor

same here. uninstalled all updates to chrome. Helped for last 24 hours.

any body else same problem / solution?

profile.country.RO.title
_alexdon_
Expert

Try to remove the updates for chrome,maybe even try a software repair:

http://www.sonymobile.com/gb/tools/update-service/

If all these do not help,take it into service:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
ccvanmarion
Visitor

Same here. Device keeps on restarting. Safe mode made no diffenrence. Already did a complete re install via the mentioned methode, but after that same problem!!!

It seems that when the device is in my pocket the problem occurs, but when the device is on the table or used, no problem occurs.

Strange, but I'm very sad. I had a great device and after the update only problems and I need my phone for my work. Is there a way to downgrade to 4.2?

I think that the option to bring it in for a repair is nog a right one! No problem under 4.2 and a problem under 4.3 for more devices (not one!!) seems to me like a bug in the software.

thanx! Koos van Marion

Groga
Visitor

Hi everyone. My Xperia T seems to have the same problems. Everything was OK with android 4.1.2 . After all of the publicity, I wait the 4.3 official Sony update and I made it. After about 1 day , my phone begin to restart and keep restart randomly while the phone getting hot , until the battery is drained. I tried to reinstall the software 5 times , with factory reset and all data wipe , with Sony PC Companion 2.1 , with Sony Update Service and nothing changed. I try to keep the phone in Safe Mode ,still the same. After the last 2 complete installation, I stopped the updates from my Google account, but also nothing changed . All what I found it's that , when I remove the SIM and make the restart by itself , the problem it's resolved for about 1 or 2 days. Don't tell me it's because of the phone because with the anterior version all was good. Only if the Sony's 4.3 update broke the phone and that seems to be a BIG problem. If anyone discover anything else, please give me a tip. Thanks and sorry about my English .

profile.country.RO.title
_alexdon_
Expert

Try to remove your micro sim and put it back in.Sometimes the device restarts when the SIM moves from its place.
alexdon
Groga
Visitor

Hi Alexdon. Thanks for replay . I just told you that I did that and it work only 1 or 2 days. Since I discover that , I do this every time it restart. Only with this I can use the phone . But it's not a remedy. The fact is that only when I take the sim out and reinsert , it's OK . If I restart or force restart the phone , it's no help. Thanks again.

profile.country.RO.title
_alexdon_
Expert

I know you did,I was also suggesting this to others.But I am sorry you only have this option.Have you tried using another micro sim?

alexdon