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xperia Sp touchscreen problem solutions I got

Nathan_N
Visitor

xperia Sp touchscreen problem solutions I got

Retailer : this is ain't a problem
service center : There is no solution to this problem till now
Customer care : go to service center
service center : no solution
18 REPLIES 18
Nathan_N
Visitor

Please reply if any one knows the real solution for Touchscreen problems in Xperia sp (touch freeze) model no. : C5302
Build no. : 12.0.A.2.254
Android version : 4.1.2

Alexander1
Champion

Have you tried to repair the phone software using PC Companion? 

If that didn't help I suggest that you have your phone examined at a service center. Please contact your local Xperia support team for more information: 

http://www.sonymobile.com/global-en/support/contact-us/

Nathan_N
Visitor

Thank you for reply
This problem is almost in every Xperia sp devices
Is that manufacturing defect(hardware) or software issue
If it is a software problem I will wait for the 4.3 update
XFREAK
Visitor

@Alex, do we need to visit Service Centre for every question we ask?

Solution to all problems-
1. Update your phone
2. Visit Service Centre.
Nathan_N
Visitor

If they aren't going to help
we'll find the solution and post here
let other sp users can be stop hearing
Repair your phone software
Update your phone software
Visit your service center Slightly_smiling_Face
Nathan_N
Visitor

please help me out how replace my xperia sp
because of the touchscreen problems it is really frustrating
help me out
CellSmart
Visitor

Do you have touchscreen problem when phone kept horizontal, or anytime??
Nathan_N
Visitor

when connecting usb completely stop working,
and frequently the touch doesn't work, no horizontal surface like issues
ArdaNova
Visitor

Go to your retailer and replicate your situation in front of them... i too wanted to have my phone replaced, but I guess it won't happen here in the Philippines.