Xperia J screen frozen

[Monkey-D-Gayou]

Oh Gosh this Phone  ... i love it so much but it also behaves a lot.. this morning i Woke up, and i can notice that my touchscreen is totally unresponsive. the screen is locked. the volume and power buttons are working, but not the touchscreen.. i cannot even unlock my phone so bad for my girlfriend who might try to call me later, i will not even be able to pick up her call, and she will think wrong.... lol what to do? help please... i cannot even install anything, because i cannot even unlock my phone... help me in unlocking it

Spoiler

[alexrx]

Hi there,

Repair the phone with Sony Update Service and make sure that your battery charged at least 70 %, after that you'll be able to talk with your girlfriend:smileyhappy:

I hope that the phone has not suffered physical damage.

Sony Update Service

Cheers.

[Monkey-D-Gayou]

thank you, this is what i am trying to do now.. but it was written that all my contacts would have been deleted.. so now i am trying to tranfer them to my computer.. ufff kinda difficult also lol.. thanks and nope there is no damages on my phone.

[alexrx · Accepted solution]

Are your contacts synced with your Google Account?

[Monkey-D-Gayou]

i don't know how to do it lol, cause i do not use google mail so much.. but now that u told me about it, i am going to check it. thank you

[alexrx]

Google contacts(tap in the browser) > Log in with your Google account

[Monkey-D-Gayou]

I did it, but it has synchronised only 5 contacts.. how bad... do you know how to sync the rest?? or do you have any video tutorial link?

[alexrx]

Can you access the menu of your phone at this moment?

[Monkey-D-Gayou]

nope i cannot, that is the main issue.. lol it seems that i will loose all my contacts then :'(

[alexrx]

Do you have your contacts at the SIM card?