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Xeria TX keeps restarting after 4.3 update

SOLVED
Oyyo
Visitor

Xeria TX keeps restarting after 4.3 update

helo everyone, 

i jst did my 4.3 update to my TX last monday and after 1 day of the update the phone suddenly restarted and stuck on endless loop of restart 

1- tried volume down/up and power button,,,,doesnt help

2- tried plug it to pc companion and it wont pick up the phone as its stuck on restarting loop 

3- tried battery out for 1 hour and back in and still the same

please help

1 ACCEPTED SOLUTION

Accepted Solutions
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_alexdon_
Expert

14 REPLIES 14
profile.country.RO.title
_alexdon_
Expert

Use sony update service to repair:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
Oyyo
Visitor

i will give it a try and let you know the results

thanks

Tags (1)
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_alexdon_
Expert

Keep us updated.

alexdon
Oyyo
Visitor

it worked, and i have access to my phone now, 

thank you so much Slightly_smiling_Face

btw, wht it did is reinstall same SW and of course got rid of my all my apps, but strangely enough it kept my photos and music which were on my phone memory as i dont use memory card any way.

however am so glad that i go it sorted, 

thanks again Slightly_smiling_Face

profile.country.RO.title
_alexdon_
Expert

It erases phone memory,there is a chance that internal memory is intact.

alexdon
vryman
Visitor

Having the same issue.

Rubber band method does not work, lets try update

chrissie
Visitor

I am experiencing the same problem and using Sony update service right now. I just took many pictures for my phd research project using the phone memory couple days ago, really hope that the update won't erase all these valuable pictures. Fingers crossed!

profile.country.RO.title
_alexdon_
Expert

Keep us updated.

alexdon
prettyhurts
Visitor

Experiencing the same thing.But my phone is fine until I put it on the charger overnight while I sleep then it switches itself off and I don't have any of my 5 alarms for work ringing which is abit annoying.Also ever since the 4.3 update,I've lost the screenshot option when I hold down the power button,anyone else lose it?!How can I get it back?