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When I Start my Sony Xpria SP It stucks on Sony logo and restart

SOLVED
Wasukhan
Visitor

When I Start my Sony Xpria SP It stucks on Sony logo and restart

last night when I put My Sony Xperia Sp on Table and I Slept .......next morning I tap on Start button my Phone start and stuck on Sony logo and Restarts and Restarts and stucks on Sony logo and Restarts ........plzzz help me if Anyone Know to solve this problem? ????????
1 ACCEPTED SOLUTION

Accepted Solutions
Emir1
Hero

Hi @Wasukhan, I'm very sorry to hear about your phone. Slightly_frowning_Face

Could you try removing SIM- and SD cards if you have them mounted, and then force a shutdown of the device? To force a shutdown, press and old the OFF button located at the back of the device (dismount the back cover first) with the help of a pen or a similar object. Once you've done that, try starting the device again to see if it boots correctly.

If it persists, then I recommend that you perform a software repair using Xperia Companion, but please note that all data stored on your device will be lost as the software repair replaces the system with a fresh one.

Let me know how it went! Slightly_smiling_Face

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3 REPLIES 3
Emir1
Hero

Hi @Wasukhan, I'm very sorry to hear about your phone. Slightly_frowning_Face

Could you try removing SIM- and SD cards if you have them mounted, and then force a shutdown of the device? To force a shutdown, press and old the OFF button located at the back of the device (dismount the back cover first) with the help of a pen or a similar object. Once you've done that, try starting the device again to see if it boots correctly.

If it persists, then I recommend that you perform a software repair using Xperia Companion, but please note that all data stored on your device will be lost as the software repair replaces the system with a fresh one.

Let me know how it went! Slightly_smiling_Face

Wasukhan
Visitor

Thank You for your solution ....I will try it ...thanks
Emir1
Hero

That sounds like a good idea, keep me updated!