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Sony Xperia S Frozen on Startup Screen

SOLVED
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Sony Xperia S Frozen on Startup Screen

I was trying to instal an update on my phone by connecting it to my computer, however during installing the update the cable got disconnected. Ever since then my phone has been frozen on the 'sony' logo on the startup screen. I have tried letting the battery run down and forcing the phone to power off, but my phone is still frozen.  I tried to complete the software update, but it gets stuck on the 'detect' stage when connecting. Thanks for your help in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
Thommo
Genius

You can either use SUS from here www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe to repair it or do a manual flash using flashtool

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7 REPLIES 7
Thommo
Genius

You can either use SUS from here www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe to repair it or do a manual flash using flashtool

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Uliwooly
Expert

pres and hold the power button & volume up for 5 to 10 seconds

Don't forget to mark the Correct Answers & Helpful Answers

johanhel41
Visitor

Same problem.

Sony Xperia S frozen on sony start up screen.

Press and hold the power button for 5 to 10 sec does not help.

Can not reset by reset hole;  there is no reset hole.

Sony support download does not work. My tablet is not recognised by the PC.

diablo9513
Visitor

help me experia s is stuck on black screen and tha 2 bottuns method is not working what can i do?

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_alexdon_
Expert

Are you pressing correctly?Simoultanously power button+vol up until the phone vibrates.

alexdon
_Sarah
Visitor

After the phone vibrates, what does that mean and what is one supposed to do next?

Gaby14
Visitor

Did you fix it?

I have the same problem. I can't find solutions