Sony xperia ray stuck on Sony logo....

[lucky7]

Hi! I'm using xperia ray.Last week I replaced my display and touch set  to genuine set because ohf touchpad problem.Afterthat I tried to update my phone by using sony pc companion but it wasn't success. It doesn't boot stuck on sony logo. Can anyone  please help me? Sorry for my poor English.

[Uliwooly]

@lucky7

Do you get an error with PCC? 

[lucky7]

it says cannot complete the update. software doesn't available to your device.

[Uliwooly]

@lucky7'

have you unlocked the bootloader?

[lucky7]

I don't know how to unlock the bootloader. Please can you tell me how to do it?

[Uliwooly]

@lucky7

You don't have to, I was wondering if you did, you could use flashtool to repair the phone.

[CameronT]

Hi @lucky7,

Welcome to the community.

Updating the phone is not going to help in this situation. You may have to run a full software repair. 

EDIT: My mistake, the Xperia Ray is no longer supported by the Xperia Companion or PC Companion software. Please follow @uliwooly's advice on this one

[Uliwooly]

@lucky7

It seems that Flashtool or Xperiafirm is the way to go

http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/How-to-manually-update-downgrade-root-2013-Xperias/td-p...

[lucky7]

I downgrade my phone using flashtool but nothing happened my friend . Afterthat it was stuck in sony ericson logo .

[Uliwooly]

@lucky7

I'm sorry to hear that, you might want to contact Sony directly >>> Local support