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Hi,
I have a software problem with the camera app in my Sony Ericsson Xperia Neo (MT15) Phone.
It's definately a software problem, because the camera works when some other application uses it (e.g. QR code reader).
I've rebooted the phone many times and there always appears an error message that says that cammera app crashed.
I've installed the latest version of PC Companion and there is no Repair option there!
When I've tried to update the OS - the update crashed too. Besides, I'm not sure that I must update the OS, because the phone is more than 2 years old and it probably will have problems to run the latest Android version.
Could you please give some advice?
Thank you!
Solved! Go to Solution.
Disable inbuilt camera and try third party camera from play store...
Try repairing your phone using Sony Update Service.
http://www.sonymobile.com/gb/tools/update-service/
Make sure your device has the latest software so you can enjoy optimal performance and all of its features.
Latest available software: 4.1.B.0.587
Release started: 2012-08-16
How to find your device’s current software version:
Settings -> About phone -> Build number / version
You can download the new software by connecting your phone to a computer and use one of our computer applications.
With a cable using a computerDownload and install new software using a computer application and connect the device to your computer using a USB cable.
No, the OS is not up to date, and the try to update it failed.
All I need is to update the camera app, not the whole OS.
Is there any way to update a single application, which is part of the OS?
Fortunately I did this just before your reply. The third party app works fine and now I can use the camera again!
Have a nice day!
Thats Great