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Safe Mode and Volume Button

SOLVED
jai10
Visitor

Safe Mode and Volume Button

My phone is on safe mode I don't know why and also it's volume buttons ain't working. What do I do? Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

Hi and welcome to the community!

Sorry to hear that you have issues with your phone.

The phone will start in safe mode if the volume button is pressed while the phone is starting. I'm afraid it sounds like there's a hardware issue with the volume button on your phone and that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

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2 REPLIES 2
Rickard
Master

Hi and welcome to the community!

Sorry to hear that you have issues with your phone.

The phone will start in safe mode if the volume button is pressed while the phone is starting. I'm afraid it sounds like there's a hardware issue with the volume button on your phone and that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

jai10
Visitor

Ok I'll get it to repair and thanks for the reply. Slightly_smiling_Face