Join now - be part of our community!

Restarting problem with xperia t3

SOLVED
MARIOLEK
Visitor

Restarting problem with xperia t3

Hi ,

I have an axperia t3 and today when i wanted to plug my earphones my phone just shut down. After this it keeps restarting and to do anything on the phone beforeit restarts i have like 10 seconds ... Because opf this short time pc cant find it. restarting it while holding pover and volume up button doesnt help ... What should i do ?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

alexdon

View solution in original post

6 REPLIES 6
profile.country.RO.title
_alexdon_
Expert

Remove the SIM and microSD,see if it still restarts.

alexdon
MARIOLEK
Visitor

I removed it it didnt worked ... I also waited until the batery was empty ... Again nothing. Then i charged it to 100% and also didnt worked. It keeps restarting and restarting.
profile.country.RO.title
_alexdon_
Expert

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

alexdon
tomasliak_1
Visitor

My phone also restarting in the begging.you have to install the Sim correctly.try to push it inside.mine was from Sim it doesn't install correctly.try it.
MARIOLEK
Visitor

It worked with actualisation of my phone. Thank you very much for help.
profile.country.RO.title
_alexdon_
Expert

Awesome!

alexdon