Phone not reading memory card

[jessc]

Hi,

I have recently done a software repair on my phone and now my phone won't read my memory card. When I plug it into my laptop and go onto sony pccompanion it says how full my memory card is so I still have all of my things on there but it won't show them to me and when I go into my music player or gallery on my phone it won't show me my memory card content. I have taken the memory card out of the phone and put it into an adapter and my laptop shows all of the content on there. How do I fix this? should I do another software repair?

[_alexdon_]

Try settings-apps-all-media storage,force stop and clear data.Restart your phone.

[jessc]

I've gone into settings-apps-all media storage but i cant find force stop and clear data

[_alexdon_]

Clear data should work.It should be a fourth tab.

[jessc]

I have to go through and clear data for every single one?

[_alexdon_]

You should just fine the app called media storage and clear data for it.

[jessc]

It just says that my gallery and music library are empty

[_alexdon_]

And the card is in your phone?Still not recognising it?Try to remove the battery,keep it out for 1 minute,put it back.

[jessc]

yes the memory card is in my phone, should I remove the mem card aswell as the battery for 1 minute?

[_alexdon_]

Leave the card inside,just remove the battery.