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Phone is only showing Sony lable

SOLVED
Dusty28
Visitor

Phone is only showing Sony lable

My Xperia T said it needed an update so I pluged it into my laptop and it got so far into the update and said it was not conected any more.

The screen is now turning off or on but only coming up with the sony sign in the middle of the screen.

It will not show as conected to the laptop so I don't know how to get it to restart !!

1 ACCEPTED SOLUTION

Accepted Solutions
Thommo
Genius

Use PC Companion to perform repair

Make sure your phone is unplugged from your Pc and fully switched off

So run PCC Select Support zone then Select Update my phone/tablet then select in Blue repair my phone/tablet - select your phone and follow the instructions - When prompted hold back or volume down depending on phone and connect your USB cable remember phone must be switched off - This should start the repair process and get your phone working again

Or try using SUS found here

View solution in original post

2 REPLIES 2
Thommo
Genius

Use PC Companion to perform repair

Make sure your phone is unplugged from your Pc and fully switched off

So run PCC Select Support zone then Select Update my phone/tablet then select in Blue repair my phone/tablet - select your phone and follow the instructions - When prompted hold back or volume down depending on phone and connect your USB cable remember phone must be switched off - This should start the repair process and get your phone working again

Or try using SUS found here

kryshnakishore
Visitor

i faced the same problem ,,,i did the same above process in the middle it showed me up "u have modified software installed it canot update.......what to do nw it is showing me jst logo all the time