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No sync of contacts and calander since update

SOLVED
austrolorp
Visitor

No sync of contacts and calander since update

Since the last update, my acro s will not sync my phone contacts and calander with outlook or gmail. It also will not charge the battery when connected via usb to the computer

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert
7 REPLIES 7
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Uliwooly
Expert

Do you have Stamina on? go to settings > accounts > google > tap on your gmail > scroll down > do you see any errors?

is Sync on? 

as for your battery, does the LED turn on when you connect it to your PC? if it does but it doesn't seem to charge your phone most likely you are draining the battery faster that it can recharge it, that's normal if you are using your phone or tethering, etc. 

Don't forget to give Kudos

austrolorp
Visitor

What is Stamina?

There are no errors in settings as you suggest. I am not worried about the charging but the sync is one of the most inportant functions for me. It worked perfectly before the update. Now only PC companion, outlook and  gmail sync and ignor the phone!

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Uliwooly
Expert

You could try this 

1) remove the gmail account > restart your phone > re add the gmail account

2) repair your phone with either PCC or SUS 

BTW do you have sync on or off? 

Don't forget to give Kudos

austrolorp
Visitor

sync is on.

I removed gmail, restarted the phone and added the account but no luck.

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Uliwooly
Expert
austrolorp
Visitor

Promlem solved thank you very much.

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Uliwooly
Expert

Anytime Slightly_smiling_Face