My sony Xperia U is restarting automatically

[naveen_kandakur]

Hi All,

I bought new sony xperia U 15 days back phone is good but i am facing following problems  please help me in this regard

problems:

1) My phone get restarts automatically some times

2) Some times Data traffic symbol(H) will not disappear even datatrafic is disabled

   - when this issue appears i am not able to access internet  event after enabling data traffic also

   - Issue resoles after restart of the phone its irritating to reastart phone again and again

[Uliwooly · Accepted solution]

repair your phone with either SUS or PCC

Don't forget to mark the Correct Answers & Helpful Answers

[Uliwooly]

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

[naveen_kandakur]

Thanks for the info, It works great....!

[Uliwooly]

Anytime

Correct Answers & Helpful Answers

[angelasruthi]

hi ,

Same problem. even after doing repair. it is still restarting qutomatically

just 1 week back i got my mobile. this problem occurs from the day i bought the mobile.

please suggest a way to repair it.

[Uliwooly]

how old is your SIM card? is it a mini sim or did you trimmed it? if the later then get a brand new mini sim card

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

[angelasruthi]

hi uliwolly,

Thanks for your prompt reply.

how old is your SIM card? is it a mini sim or did you trimmed it? if the later then get a brand new mini sim card

Its a normal sim and is about 3yrs old. I didnot do anything other than inserting it into my mobile as in user guide. BTW, i could make calls , send messages and connect to net. etc

And i dont under stand ll this has anything to do with the mobile functionality?

Many thanks.

[Uliwooly]

I would still replace it, 3years old it's quite old, it will help to narrow down the issue.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[angelasruthi]

HI uiwolly,

yes i will try that. but it might take take some time. and may i know th reason?