I can't connect Xperia SP to my laptop

[LukaLuxXD]

When I use a USB cable to connect it, nothing happens. PC Companion stops working and I can't open it. What should I do?

[_alexdon_]

Did it work before?

[LukaLuxXD]

No, I got the phone 2 days ago, it's the first time i ever connected it.
I tried opening PC Companion now, and there was a small window that said I should restart my phone and try again (did that, not working), and if that doesn't work, I should change something to mass storage...i don't know how to do that

[_alexdon_]

Settings-Xperia Connectivity-USB connectivity-USB connection mode-MSC.

[LukaLuxXD]

It says that only SD card is available in this mode, not the internal memory. I didn't buy an SD card yet.

Any more suggestions?

[_alexdon_]

Check out this topic:

http://talk.sonymobile.com/t5/FAQ/USB-connection-problems/m-p/348074#U348074

[LukaLuxXD]

It didn't help

[_alexdon_]

See if this helps:

http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Sony-PC-Companion-does-not-work-anymore/m-p/735399#U...

If not,can you connect on another computer/laptop?

[LukaLuxXD]

i tried deinstalling it from the device manager, but it won't deinstall

[_alexdon_]

Not even after a restart?