Headphones mode stuck in Xperia T2 Ultra

[MrPostcard]

My brand new Sony Xperia T2 ultra has been stuck in headphone mode. Restarting and updating did not fix the problem, contact is clear of dirt. Cannot make phone calls (unless in speaker mode) or use the speakers for music. No sound in apps. What can I do?

[Uliwooly]

@motaki

How about on >>> safe mode ?

[motaki]

still have the same problem safe mode not solve

[Uliwooly]

@motaki

Repair the phone with PCC and report back

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[motaki]

The problem still exists i have downloaded the old version of the Kit Kat 4.4 and The problem was solved but when i update again to LollyPop 5.1.1  The problem surfaced again and the program smartconnect he say The headset is connected and Knowing that the headset is not connected i think the problem from new update solve this bug please or tell me Radical solution !!!!!!!!!!!!!

[Uliwooly]

@motaki

I don't have other suggestion other than contacting your Local support as I can't recreate this issue with my T2 Ultra.

[12319]

I have the same problem after updated to android lollypop 5.1.1 please tell me the solution

[Dev95]

Replace the headphone jack that's it.